Data privacy policy

Thank you very much for visiting our website and for your interest in our company. We take the protection of your privacy when you use our website very seriously. Therefore, please note the following information about how your personal data is handled:

1. Controller and scope

1.1 The responsible data controller within the meaning of the German Federal Data Protection Act is Alois Dallmayr KG, Dienerstrasse 14-15, D-80331 München (hereinafter referred to as “Dallmayr”, “we”, “us” or “ourselves”).

1.2 This data privacy statement applies to our website, which can be accessed under the domain http://www.dallmayr.com (“website”). It does not apply to Internet sites (from ourselves or from third parties) that our website only references via a link.

2. Personal data

Personal data is any information concerning the personal or material circumstances of an identified or identifiable individual, i.e. any information that can be used to identify you. This includes information such as your first name and surname, your address and email address, your telephone number or your birthday. This does not include general information such as “between 18 and 30 years of age” that cannot be used to determine your identity.

3. Collection, processing and usage of data

Visiting our website is, in principle, possible without providing personal data. We shall collect, process and use personal data only in cases where you have communicated this information to us yourself (e.g. by creating a customer account or submitting a contact form to us).

We currently collect, process and use your personal data on our website as follows:

3.1. Data for setting up a customer account

Should you set up a customer account on our website, your personal data (such as name, address, email address and login details) shall be stored and processed in Dallmayr’s customer database. You can deactivate your customer account at any time and withdraw consent, without having to give a reason, to the further future storage and use of your personal data for this purpose by contacting the address stated in point 7 below.

If, while creating your customer account, you gave us permission to send you information about products and services, Dallmayr shall use the personal data provided by you for promotional purposes. This consent is voluntary, and you can withdraw consent for the future use of your personal data at any time and without having to give a reason by contacting the address in point 7 below.

3.2 Data when making contact via the contact form or email

If you contact us (e.g. using a contact/reservation form or by email), then Dallmayr shall save and process the personal data that you provide on the form or in the email. In the case of a contact form, the data collected shall correspond to the data available on the respective contact form. This data shall be saved and used only for replying to your query and/or establishing contact as well as for the technical administration involved.

3.3 Data for newsletter registration

If you register for our newsletter service, Dallmayr will save and process your personal data (e.g. name, address and email address) for promotional purposes. We shall then send you regular promotional information about goods and services associated with our products. You can cancel future newsletters at any time and without having to give a reason by contacting the address in point 7 below. After cancellation has been made, your email address shall be deleted immediately from our newsletter distribution list.

3.4 Data for participation in competitions

If you take part in a competition, your personal data shall be stored and processed solely for the fulfilment and handling of the competition for which you have registered. After the competition has ended, the winners have been announced and the prizes have been sent, your personal data shall be blocked for any further use and deleted after a period of one year, provided that when taking part in the competition, you did not expressly agree to your data being used further.

3.5 Use of data for promotional purposes

We reserve the right to save your first name, surname, postal address and – as long as we have received these additional details from you within the context of the contractual relationship – your title, academic degree, year of birth, job title, the sector you work in and your trade name in summarised lists for our own promotional purposes and to use this data in order to send you interesting offers and information in the post about our products. You can withdraw consent to the future storage and use of your data for these purposes at any time and without having to give a reason by contacting the address stated in point 7 below.

4. Transfer of personal data

4.1. We do not pass on any personal data to third parties unless this is necessary to fulfil the contract, is otherwise permissible under relevant legal provisions, or you have given us permission to do so.

4.2 For some tasks, we use service providers (e.g. for the provision of the website) that may come into contact with your personal data. The service providers receive access to such personal data only if this is required in order to complete the respective activity. It is not permitted for these service providers to process or use your personal data for other purposes. Where required by law, contractual agreements have been made with these service providers in order to protect your personal data.

5. Usage data and cookies

5.1 Each time you visit our website, your IP address and further usage data (such as the time and date of your visit, name of the page accessed, data volume transmitted and the requesting provider) shall, where necessary, be collected and processed on our server for technical reasons. Any evaluation of this user data for statistical or market research purposes is carried out with the data in anonymised or pseudonymised form only. You can withdraw consent to the future storage and use of your data for the purposes of statistical and/or market research at any time free of charge and without having to give a reason by contacting the address stated in point 7 below.

5.2 We use cookies on our website to make it attractive to visitors and enable the use of certain functions. Cookies are small text files that are saved on your end device. Some of the cookies we use are deleted at the end of your browser session, i.e. after you have closed your browser (session cookies). Other cookies remain on your end device and allow us or our service providers to identify your browser on your next visit (persistent cookies).

5.3 You can specify in your browser settings whether your computer enables or disables the use of cookies. For further information, please consult the help section of your browser. Most browsers automatically allow the use of cookies. Our cookies can be refused or deleted at a later time. You do not have to enable cookies to use our website. However, disabling cookies can result in you not being able to use certain areas or functions on the website.

6. Use of google analytics

Our website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies (see point 5) that are placed on your computer to help the website analyse how users use the site. The information generated by the cookie about your use of the website will be transmitted to Google and saved on servers in the United States. However, in the case of IP anonymisation being activated on this website, your IP address will be truncated within member states of the European Union or in other states that are party to the agreement on the European Economic Area. Only in exceptional cases will a full IP address first be transmitted to a Google server in the United States and truncated there. IP anonymisation is activated on this website. Google will use this information for the purpose of evaluating your use of the website and compiling reports on website activity for the website operator, as well as providing the operator with other services relating to website activity and Internet usage. Google will not associate your IP address transferred within the scope of Google Analytics with any other data held by Google.

You may prevent the use of cookies by selecting the appropriate settings in your browser. You can also deactivate the service by downloading the “Google Analytics opt-out browser add-on” from http://tools.google.com/dlpage/gaoptout?hl=en and installing it on your current browser.

As an alternative to the browser add-on, or if you are browsing from a mobile device, please click this link to prevent data being collected in future by Google Analytics on this website (the opt-out works only for the browser in which you click the link and only for this domain). This will lead to an opt-out cookie being saved on your device. If you delete the cookies in this browser, then you will have to click on the link again.

For further information, please visit http://www.google.com/analytics/terms/gb.html or https://support.google.com/analytics/answer/6004245?hl=en.

7. Your rights and our contact information

7.1 You have the right to request information free of charge about the data we have stored about you as well as the right to have this data corrected, blocked or deleted. If you have any further questions about the collection, processing or use of your personal data, please contact us. The same also applies to information, blocking, deletion and correction requests regarding your personal data and the revocation of granted consent.

7.2. Please contact us in writing at:

Alois Dallmayr KG
Dienerstraße 14-15
D-80331 Munich
Switchboard: +49 89 / 2135-0
Customer service: +49 89 / 2135-130

or by email at: verbraucher@dallmayr.de

7.3 Please note that, due to statutory retention periods, we may have to store certain data for the period of time prescribed by law.

8. Right to make modifications

Dallmayr reserves the right to make changes to this data privacy statement at any time in compliance with legal requirements. This could be necessary, for example, in order to comply with new statutory provisions or to take into account new services on our website. We therefore recommend that you check this page regularly to keep yourself informed of our current data protection practices.


Last updated on: 20/04/2017